Values, Mission & Vision

Values
We use four principles: Teamwork, Communication, Quality, and Respect, to guide our plans, decisions, and activities.

• TEAMWORK is a dynamic process that requires all members to participate responsibly, focus on tasks, solve problems, and produce outcomes that the team accepts and supports.
• COMMUNICATION is a dynamic process that requires us to demonstrate a spirit of openness as we listen responsibly and share relevant information in a timely and accurate manner, so we can plan, solve problems, and meet the organizations' needs.
• QUALITY means that we are professional and accountable, exceed standards, provide excellent service, and strive to satisfy customers.
• RESPECT for others and ourselves means that we understand and honor boundaries, value diversity, communicate in a direct and non-judgmental fashion, are honest, thoughtful, empathetic and demonstrate support and appreciation.

Mission
We help people who live on limited incomes transform their lives. Our dedicated, diverse staff and exceptional leadership:

• deliver comprehensive, high quality services,
• build and support strong partnerships, and
• mobilize community action to create positive change.

Vision
We are a customer-focused, results-oriented organization, recognized as a catalyst of positive individual, family and community change.